Testimonials

I recently worked with Susan to purchase a new home, and I cannot recommend her highly enough! From start to finish, she was an absolute pleasure to work with. Susan took the time to understand my needs and preferences, and she worked tirelessly to find the perfect home for me. Her knowledge of the local real estate market was impressive, and she was always available to answer my questions and address any concerns I had. throughout the entire process, Susan was professional, patient, and kind. Her excellent communication skills made the entire process stress-free and enjoyable. She kept me informed every step of the way, and her guidance during the process was superb. I cannot thank her enough for her hard work and dedication. She is an exceptional realtor, and I would highly recommend her services to anyone in need of a realtor.

As a first time homebuyer, I feel super lucky to have found Susan and Whittney. They took the time to figure out exactly what level of guidance I needed throughout the home buying process. They were available and extremely responsive when it came to answering my questions (some seemingly obvious in retrospect). Susan and Whittney were very helpful in communicating the nuances of the Austin market: accelerated timelines, buyer + seller dynamics and neighborhood insights. Throughout the entire process, I felt that they were 100% looking out for my best interest. Specially, I was concerned with formulating competitive offers/asks, without buying my way through the process. Not only did they help me but they were very transparent about it. Walking me through their research and reasoning. It was extremely comforting, especially as a first time homebuyer. I love the home that they helped me get, but I can confidently say that I would be lucky to have them guide me through my next home buying experience. Without question, I would recommend Susan and Whittney to anyone seriously considering taking the dive into the Austin housing market.

Susan was so patient and helpful! She listened to exactly what I wanted in a house, curated a perfect search for homes within my budget and criteria, and always answered my many questions without hesitation. This was my first home purchase and I couldn't recommend her enough!

We have worked with Susan twice now, once to buy our home and once to sell it. Both experiences have been wonderful! What we most appreciated about Susan is her friendly calm demeanor - how, when problems emerge, she handles them smoothly and carefully. She is assertive on the part of her clients, but she knows how not to ruffle the feathers; she gets the job done. This was particularly important to us in COVID times, when it was tricky to show our house safely. She sat in the sweltering Austin sun wearing a mask and talked to us for more than an hour! She priced our house correctly and got us over asking price, all within a couple of weeks. Along with Chase, her assistant, she made the process relatively painless. It's important to have such a cool head at the helm of such large transactions, and we deeply appreciate how she handled all of the issues we were faced with. We consider Susan Avant the best of the best!

For me and my partner Alfonso Hernandez, the services and attention that Jimena López has given in the purchase of the land that we have made with her support have been very effective, timely, and expeditious, with support to understand the real estate market. Her services have gone beyond their obligations, with graphics of similar properties in the area, available and sold, ordered in price and size, as well as location. It has also been very helpful in contacting the authorities to understand development potentials and limitations and regulations. Regarding the documentation and closing and titling procedures, she has kept the information clearly and on time. I recommend her as a very active, committed, and responsible real estate agent; it has been a very pleasant and satisfying experience working with her and the team that supports her.

It was a pleasure to work again with Susan on the sale of my house in Lakeway. Susan was always available with quick insightful answers to my questions. She handled all the paperwork very professionally and made sure I understood any technicalities that might have made me stumble in my responses. I couldn’t have asked for a more knowledgeable and personable person to work with in a very stressful personal situation.

The help we had from Whittney Cloud at Avant Residential Group made selling our home a meaningful experience. She took the time to know us and was quick to respond to any concerns. We will forever remain grateful for her thoughtfulness and assistance through our transition.

Susan has always had a passion for her community whether it's through real estate or social and charitable organizations. She listens, makes your needs and desires a priority, and has the unique ability to match them to your new home. I have benefited greatly from her experience and am lucky to call her my friend and realtor for life.

Only hire the Avant Residential Group if you want a seasoned professional to represent you in your real estate transaction. Susan is knowledgeable about all aspects of representing both sellers and buyers as I have had her represent me on both sides of a transaction. Susan's marketing was excellent, always accessible, had answers to all of my questions, went above and beyond her realtor obligations to assist in getting contracts closed, even in complicated transactions. Susan is always cheerful, optimistic and a genuinely delightful person to know above her professional abilities. I cannot recommend Susan strongly enough to prospective buyers or sellers as Susan is a one-of-a-kind realtor.