Testimonials

Having worked with Susan and her team to buy a home and then sell it a few years later, we can't recommend her enough based on her local area knowledge, industry expertise and her thoughtful approach to pricing and negotiations. Susan's unflappable demeanor and willingness to go above and beyond to ensure everything goes smoothly make her an invaluable partner to have on your side whether buying or selling!

Susan has always had a passion for her community whether it's through real estate or social and charitable organizations. She listens, makes your needs and desires a priority, and has the unique ability to match them to your new home. I have benefited greatly from her experience and am lucky to call her my friend and realtor for life.

We sold our home in NY at the end of Feb 2010 and flew to Austin a few days later to aggressively house hunt. We were able to make an offer, go into contract, get the inspection done and set up home insurance – all within a week with the help of Susan. We could not have asked for a better realtor to help us with this long transition process.

We’ve worked with Susan on two houses since 2009 and both were great experiences. As these things go, the negotiations required a lot of communication and she was very responsive. Very knowledgeable of the area and we ended up with exactly what we wanted. Even helped arrange a mover from house 1 to house 2. She will always be our first call for future real estate needs.

Susan was so patient and helpful! She listened to exactly what I wanted in a house, curated a perfect search for homes within my budget and criteria, and always answered my many questions without hesitation. This was my first home purchase and I couldn't recommend her enough!

We can’t say enough about Susan and how great our experience with her was! Susan helped us find a beautiful home in Austin when we thought it wouldn’t be possible. Since we were living in San Antonio during our search, we were only able to view homes on the weekends. Susan sacrificed most of her Saturdays so we could view upwards of 10 homes every weekend for weeks on end and remained positive and realistic throughout. She has been doing this for ages and it shows; her knowledge of the Austin area is invaluable and she gave us great advice to help us steer clear of any real estate pitfalls. If you value an agent who is experienced, professional and will act in your best interest, you will be glad you picked Susan!

As a first time homebuyer, I feel super lucky to have found Susan and Whittney. They took the time to figure out exactly what level of guidance I needed throughout the home buying process. They were available and extremely responsive when it came to answering my questions (some seemingly obvious in retrospect). Susan and Whittney were very helpful in communicating the nuances of the Austin market: accelerated timelines, buyer + seller dynamics and neighborhood insights. Throughout the entire process, I felt that they were 100% looking out for my best interest. Specially, I was concerned with formulating competitive offers/asks, without buying my way through the process. Not only did they help me but they were very transparent about it. Walking me through their research and reasoning. It was extremely comforting, especially as a first time homebuyer. I love the home that they helped me get, but I can confidently say that I would be lucky to have them guide me through my next home buying experience. Without question, I would recommend Susan and Whittney to anyone seriously considering taking the dive into the Austin housing market.

My wife and I recently utilized Susan’s services concerning the purchase of our first home. The stories are true, purchasing a new home, and purchasing a home in general, can be a stressful process. We can’t imagine having done so without the assistance of Susan and her team. Potential problems were met in advance and rectified quickly due to her diligence and vast knowledge concerning Austin area realty. She ceaselessly endeavored on our behalf to get us exactly what we wanted and how we wanted it. She was competent and courteous at task and very informative. Her communication skills, amongst us, the lender, and the seller, were flawless. We received compliments from all parties involved at regular interval. Communicating with the client is important, but her ability to win over the seller was paramount. I would not hesitate to utilize her services again or to recommend them to anyone seeking out what must be, Austin’s Best Realtor.

The help we had from Whittney Cloud at Avant Residential Group made selling our home a meaningful experience. She took the time to know us and was quick to respond to any concerns. We will forever remain grateful for her thoughtfulness and assistance through our transition.