Testimonials

Having worked with Susan and her team to buy a home and then sell it a few years later, we can't recommend her enough based on her local area knowledge, industry expertise and her thoughtful approach to pricing and negotiations. Susan's unflappable demeanor and willingness to go above and beyond to ensure everything goes smoothly make her an invaluable partner to have on your side whether buying or selling!

For me and my partner Alfonso Hernandez, the services and attention that Jimena López has given in the purchase of the land that we have made with her support have been very effective, timely, and expeditious, with support to understand the real estate market. Her services have gone beyond their obligations, with graphics of similar properties in the area, available and sold, ordered in price and size, as well as location. It has also been very helpful in contacting the authorities to understand development potentials and limitations and regulations. Regarding the documentation and closing and titling procedures, she has kept the information clearly and on time. I recommend her as a very active, committed, and responsible real estate agent; it has been a very pleasant and satisfying experience working with her and the team that supports her.

As a first time homebuyer, I feel super lucky to have found Susan and Whittney. They took the time to figure out exactly what level of guidance I needed throughout the home buying process. They were available and extremely responsive when it came to answering my questions (some seemingly obvious in retrospect). Susan and Whittney were very helpful in communicating the nuances of the Austin market: accelerated timelines, buyer + seller dynamics and neighborhood insights. Throughout the entire process, I felt that they were 100% looking out for my best interest. Specially, I was concerned with formulating competitive offers/asks, without buying my way through the process. Not only did they help me but they were very transparent about it. Walking me through their research and reasoning. It was extremely comforting, especially as a first time homebuyer. I love the home that they helped me get, but I can confidently say that I would be lucky to have them guide me through my next home buying experience. Without question, I would recommend Susan and Whittney to anyone seriously considering taking the dive into the Austin housing market.

My wife and I worked with Susan on the purchase of our second home in Austin. We cannot recommend Susan enough! Buying a home is a remarkably stressful process. Susan did a great job putting our minds at ease and was always available to answer questions or bounce ideas off of. She was very generous with her time and didn't try to push us into a home that we were not 100% happy with. She really does have her client's best interest at heart. In the end, Susan helped us to negotiate not only a lower price, but also a new roof for our home (after the inspector uncovered some hail damage). We're thrilled with the home we purchased and grateful that we found Susan and her team. We won't hesitate to call Susan, should we ever need to sell our home or buy a new one.

My wife and I recently utilized Susan’s services concerning the purchase of our first home. The stories are true, purchasing a new home, and purchasing a home in general, can be a stressful process. We can’t imagine having done so without the assistance of Susan and her team. Potential problems were met in advance and rectified quickly due to her diligence and vast knowledge concerning Austin area realty. She ceaselessly endeavored on our behalf to get us exactly what we wanted and how we wanted it. She was competent and courteous at task and very informative. Her communication skills, amongst us, the lender, and the seller, were flawless. We received compliments from all parties involved at regular interval. Communicating with the client is important, but her ability to win over the seller was paramount. I would not hesitate to utilize her services again or to recommend them to anyone seeking out what must be, Austin’s Best Realtor.

We have worked with Susan twice now, once to buy our home and once to sell it. Both experiences have been wonderful! What we most appreciated about Susan is her friendly calm demeanor - how, when problems emerge, she handles them smoothly and carefully. She is assertive on the part of her clients, but she knows how not to ruffle the feathers; she gets the job done. This was particularly important to us in COVID times, when it was tricky to show our house safely. She sat in the sweltering Austin sun wearing a mask and talked to us for more than an hour! She priced our house correctly and got us over asking price, all within a couple of weeks. Along with Chase, her assistant, she made the process relatively painless. It's important to have such a cool head at the helm of such large transactions, and we deeply appreciate how she handled all of the issues we were faced with. We consider Susan Avant the best of the best!

We worked with Susan on our move from Denver. She was the best agent we could have found. She was knowledgeable about neighborhoods and schools and really had our best interest in mind. She really made sure that we were happy with our home. She was our eyes and ears when we could not be in Austin. She made us feel that we did everything needed to make sure we were making a good choice. I would recommend her to anyone who asked.

Susan is a consummate professional, with savvy, experience and patience that make working with her an absolute pleasure. She knows Austin, loves Austin, and guided us through a tough market to the home we really wanted in Austin. She made our house hunt fun, and with the help of Whitney in her office, kept us moving forward until closing. We will certainly call on her if we ever need to move again. Thank you so much, Susan!

Hello all, I don't usually write up recommendations, but when somebody does an exceptional job for me, I want to thank them by making it known to others how much I appreciate the work they did for me and how they might benefit from that person's help as well. That is the case with Susan Avant, our Realtor. Susan Avant handled the selling of our beloved 804 condo and did a superior job handling all aspects of it. There wasn't a single question that we could come up with that Susan didn't know the answer immediately. All of her feedback turned out to be spot on. Her experience is 10 miles deep. To us, that is the key to making sure the transaction goes smoothly. In our mind, knowing how to handle situations that pop up in realtime quickly and correctly is what separates the pros from the others. She was highly responsive - even at night, weekends, and whenever the situation called for it. Susan also aggressively marketed our condo - without us even asking her to. For example, imagine our surprise when we found our condo on the back cover of the Compass full-color magazine! In addition, she marketed our property to contacts in other geographies such as Houston. Many buyers in Austin come from other geographies. That "getting the word out" maximized our exposure and ultimately helped find interested buyers. My wife and I strongly recommend Susan for any residential real estate effort you may have!