Lauren
Monica Jones was such a pleasure to work with as our realtor. She sat down with me and talked me through the whole process months before we bought our house. She sent different houses from my partner and I to look over and we were able to see these houses quickly after. She was able to identify things that we should be looking out for and encouraged us to see past ugly paint colors and other cosmetic issues. She was there every step of the way from each offer we put in until closing. She was such a delight and I felt so relieved having her as our realtor. I would highly recommend her to anyone that is looking to purchase or sell their home. I know that she will be my first call when we decide to buy another house!
Lauren
Ryan F.
My wife and I worked with Susan on the purchase of our second home in Austin. We cannot recommend Susan enough! Buying a home is a remarkably stressful process. Susan did a great job putting our minds at ease and was always available to answer questions or bounce ideas off of. She was very generous with her time and didn't try to push us into a home that we were not 100% happy with. She really does have her client's best interest at heart. In the end, Susan helped us to negotiate not only a lower price, but also a new roof for our home (after the inspector uncovered some hail damage). We're thrilled with the home we purchased and grateful that we found Susan and her team. We won't hesitate to call Susan, should we ever need to sell our home or buy a new one.
Ryan F.
Donny H.
We recently used Susan to buy a downtown condo at the W. Being from out of state and with limited travel available we were totally dependent on her as our eyes, ears and nose. Moving very quickly she took our wants and immediately got to work visiting the buildings that had potential and cataloging availability, pricing, amenities, floor plans, views and the like. She presented us the findings in a very organized and easy to understand format. Once we narrowed our focus to a building she helped us pick the units that best met our goals and make a compelling offer in our comfort zone. We were able to close on our unit quickly and get to work furnishing. We couldn't be more excited about the condo location and cost both of which we attribute to Susan's professional and friendly guidance.
Donny H.
Marianne
Susan Avant has helped me buy and sell my last two homes. She worked patiently with me on finding the right home, recommended the right inspectors, and negotiated the price with the sellers' realtor. And when it was time to move on, she worked hard to publicize the sale among professional realtors and the public, held open houses, and negotiated the sale. Susan is warm, thoroughly professional, and unflappable. She was my rock when I temporarily lost heart, and stepped in personally to fix any problems that occurred. I couldn't have handled the huge and important task of buying and selling a home without her, and I highly recommend her to any and all others undertaking this stressful task.
Marianne
Lisa T.
Monica Jones was the first we have needed in many years. I was concerned about how to find a realtor I could trust. I could not be happier that I was able to find Monica. Our property was very unique and even in the current seller's market, we knew it would take a buyer with specific needs. Monica walked us through the complete process, kept us on track for every showing, meeting, etc. She had a professional give me advice on how to set up my interior, and had professional photographs taken that showcased the many positives we had. When we got down to dealing with offers and negotiating, Monica gave honest advice and was always thinking about our needs and desires. I honestly wish I could tell everyone out there to call Monica Jones because of the great service she provided. I should also add that everyone at Compass was a great help, and if Monica was unable to get there quickly, another Compass agent would come. It's a great company to do business with and if all agents are as caring and professional as Monica, then it's well worth it to give them a call!
Lisa T.
Michael
Working with Monica was fantastic. She and the team were extremely responsive throughout the whirlwind home-buying adventure. She was super laid back about which homes we wanted to visit and things we liked during the tours, but always had or could get any information about the properties we asked for. As first time buyers, we were pleased to have a realtor as kind as Monica!
Michael
Thomas
It was a pleasure to work again with Susan on the sale of my house in Lakeway. Susan was always available with quick insightful answers to my questions. She handled all the paperwork very professionally and made sure I understood any technicalities that might have made me stumble in my responses. I couldn’t have asked for a more knowledgeable and personable person to work with in a very stressful personal situation.
Thomas
Susan D.
We used Susan as our realtor in our recent move from Birmingham. She was terrific, very easy to get along with, incredible attention to detail and very accessible as we were living out of state. We house hunted in Austin twice, and she made great use of our time with tours of the area and appropriate houses to scout. She was helpful with the negotiations and determining fair market value for the home. As we were out of town, Susan was at our new home during the inspection; she recommended contractors for the repairs and coordinated the majority of them. She even provided helpful referrals for doctors, hairdressers, etc. and left us a goody bag at our new house filled with Austin goodies. It was a great experience working with her, and I highly recommend her services.
Susan D.
Robert G.
We worked with Susan on our move from Denver. She was the best agent we could have found. She was knowledgeable about neighborhoods and schools and really had our best interest in mind. She really made sure that we were happy with our home. She was our eyes and ears when we could not be in Austin. She made us feel that we did everything needed to make sure we were making a good choice. I would recommend her to anyone who asked.