Testimonials

We have worked with Susan twice now, once to buy our home and once to sell it. Both experiences have been wonderful! What we most appreciated about Susan is her friendly calm demeanor - how, when problems emerge, she handles them smoothly and carefully. She is assertive on the part of her clients, but she knows how not to ruffle the feathers; she gets the job done. This was particularly important to us in COVID times, when it was tricky to show our house safely. She sat in the sweltering Austin sun wearing a mask and talked to us for more than an hour! She priced our house correctly and got us over asking price, all within a couple of weeks. Along with Chase, her assistant, she made the process relatively painless. It's important to have such a cool head at the helm of such large transactions, and we deeply appreciate how she handled all of the issues we were faced with. We consider Susan Avant the best of the best!

When it came time to sell, Susan’s fantastic marketing and negotiating skills helped sell our home in 8 days with an easy close. She just helped us find our dream home and got us a fantastic price. Her communication is fantastic. She’s quick to respond to emails and phone calls and is always available. I’m so thankful we found Susan. She’ll be our realtor for life!

It was a pleasure to work again with Susan on the sale of my house in Lakeway. Susan was always available with quick insightful answers to my questions. She handled all the paperwork very professionally and made sure I understood any technicalities that might have made me stumble in my responses. I couldn’t have asked for a more knowledgeable and personable person to work with in a very stressful personal situation.

Hello all, I don't usually write up recommendations, but when somebody does an exceptional job for me, I want to thank them by making it known to others how much I appreciate the work they did for me and how they might benefit from that person's help as well. That is the case with Susan Avant, our Realtor. Susan Avant handled the selling of our beloved 804 condo and did a superior job handling all aspects of it. There wasn't a single question that we could come up with that Susan didn't know the answer immediately. All of her feedback turned out to be spot on. Her experience is 10 miles deep. To us, that is the key to making sure the transaction goes smoothly. In our mind, knowing how to handle situations that pop up in realtime quickly and correctly is what separates the pros from the others. She was highly responsive - even at night, weekends, and whenever the situation called for it. Susan also aggressively marketed our condo - without us even asking her to. For example, imagine our surprise when we found our condo on the back cover of the Compass full-color magazine! In addition, she marketed our property to contacts in other geographies such as Houston. Many buyers in Austin come from other geographies. That "getting the word out" maximized our exposure and ultimately helped find interested buyers. My wife and I strongly recommend Susan for any residential real estate effort you may have!

We worked with Susan on our move from Denver. She was the best agent we could have found. She was knowledgeable about neighborhoods and schools and really had our best interest in mind. She really made sure that we were happy with our home. She was our eyes and ears when we could not be in Austin. She made us feel that we did everything needed to make sure we were making a good choice. I would recommend her to anyone who asked.

Susan Avant is a true professional in her field. We had tried another agent for 3 months and our house not only didn't sell, but it wasn't being shown very much. When Susan took over the listing, she handled every detail. She handled "Open Houses" and our house was shown numerous times each week and weekend. Susan made sure it had the exposure it needed. She always provided prompt feedback. We felt like we were being kept abreast of what was going on along the way. And she got us an acceptable contract in less than 30 days. Whatever Susan didn't handle herself, her very reliable assistant, Whitney did. They make a great team, working diligently on your behalf. We would never buy OR sell a house again without using Susan. She's the real deal!

Working with Monica was fantastic. She and the team were extremely responsive throughout the whirlwind home-buying adventure. She was super laid back about which homes we wanted to visit and things we liked during the tours, but always had or could get any information about the properties we asked for. As first time buyers, we were pleased to have a realtor as kind as Monica!

My wife and I recently utilized Susan’s services concerning the purchase of our first home. The stories are true, purchasing a new home, and purchasing a home in general, can be a stressful process. We can’t imagine having done so without the assistance of Susan and her team. Potential problems were met in advance and rectified quickly due to her diligence and vast knowledge concerning Austin area realty. She ceaselessly endeavored on our behalf to get us exactly what we wanted and how we wanted it. She was competent and courteous at task and very informative. Her communication skills, amongst us, the lender, and the seller, were flawless. We received compliments from all parties involved at regular interval. Communicating with the client is important, but her ability to win over the seller was paramount. I would not hesitate to utilize her services again or to recommend them to anyone seeking out what must be, Austin’s Best Realtor.

Susan has always had a passion for her community whether it's through real estate or social and charitable organizations. She listens, makes your needs and desires a priority, and has the unique ability to match them to your new home. I have benefited greatly from her experience and am lucky to call her my friend and realtor for life.