Testimonials

We purchased our home from Susan a few years ago and were totally satisfied with every part of the process. We were moving to Texas from out of state which could have been quite difficult, but Susan made the process a piece of cake. When we decided to move again we called Susan without hesitation! She is a wonderful pleasure to work with.

Monica Jones was the first we have needed in many years. I was concerned about how to find a realtor I could trust. I could not be happier that I was able to find Monica. Our property was very unique and even in the current seller's market, we knew it would take a buyer with specific needs. Monica walked us through the complete process, kept us on track for every showing, meeting, etc. She had a professional give me advice on how to set up my interior, and had professional photographs taken that showcased the many positives we had. When we got down to dealing with offers and negotiating, Monica gave honest advice and was always thinking about our needs and desires. I honestly wish I could tell everyone out there to call Monica Jones because of the great service she provided. I should also add that everyone at Compass was a great help, and if Monica was unable to get there quickly, another Compass agent would come. It's a great company to do business with and if all agents are as caring and professional as Monica, then it's well worth it to give them a call!

Susan is a consummate professional, with savvy, experience and patience that make working with her an absolute pleasure. She knows Austin, loves Austin, and guided us through a tough market to the home we really wanted in Austin. She made our house hunt fun, and with the help of Whitney in her office, kept us moving forward until closing. We will certainly call on her if we ever need to move again. Thank you so much, Susan!

Having worked with Susan and her team to buy a home and then sell it a few years later, we can't recommend her enough based on her local area knowledge, industry expertise and her thoughtful approach to pricing and negotiations. Susan's unflappable demeanor and willingness to go above and beyond to ensure everything goes smoothly make her an invaluable partner to have on your side whether buying or selling!

We recently used Susan to buy a downtown condo at the W. Being from out of state and with limited travel available we were totally dependent on her as our eyes, ears and nose. Moving very quickly she took our wants and immediately got to work visiting the buildings that had potential and cataloging availability, pricing, amenities, floor plans, views and the like. She presented us the findings in a very organized and easy to understand format. Once we narrowed our focus to a building she helped us pick the units that best met our goals and make a compelling offer in our comfort zone. We were able to close on our unit quickly and get to work furnishing. We couldn't be more excited about the condo location and cost both of which we attribute to Susan's professional and friendly guidance.

My wife and I worked with Susan on the purchase of our second home in Austin. We cannot recommend Susan enough! Buying a home is a remarkably stressful process. Susan did a great job putting our minds at ease and was always available to answer questions or bounce ideas off of. She was very generous with her time and didn't try to push us into a home that we were not 100% happy with. She really does have her client's best interest at heart. In the end, Susan helped us to negotiate not only a lower price, but also a new roof for our home (after the inspector uncovered some hail damage). We're thrilled with the home we purchased and grateful that we found Susan and her team. We won't hesitate to call Susan, should we ever need to sell our home or buy a new one.

For me and my partner Alfonso Hernandez, the services and attention that Jimena López has given in the purchase of the land that we have made with her support have been very effective, timely, and expeditious, with support to understand the real estate market. Her services have gone beyond their obligations, with graphics of similar properties in the area, available and sold, ordered in price and size, as well as location. It has also been very helpful in contacting the authorities to understand development potentials and limitations and regulations. Regarding the documentation and closing and titling procedures, she has kept the information clearly and on time. I recommend her as a very active, committed, and responsible real estate agent; it has been a very pleasant and satisfying experience working with her and the team that supports her.

Working with Monica was fantastic. She and the team were extremely responsive throughout the whirlwind home-buying adventure. She was super laid back about which homes we wanted to visit and things we liked during the tours, but always had or could get any information about the properties we asked for. As first time buyers, we were pleased to have a realtor as kind as Monica!

As a first time homebuyer, I feel super lucky to have found Susan and Whittney. They took the time to figure out exactly what level of guidance I needed throughout the home buying process. They were available and extremely responsive when it came to answering my questions (some seemingly obvious in retrospect). Susan and Whittney were very helpful in communicating the nuances of the Austin market: accelerated timelines, buyer + seller dynamics and neighborhood insights. Throughout the entire process, I felt that they were 100% looking out for my best interest. Specially, I was concerned with formulating competitive offers/asks, without buying my way through the process. Not only did they help me but they were very transparent about it. Walking me through their research and reasoning. It was extremely comforting, especially as a first time homebuyer. I love the home that they helped me get, but I can confidently say that I would be lucky to have them guide me through my next home buying experience. Without question, I would recommend Susan and Whittney to anyone seriously considering taking the dive into the Austin housing market.